Peek User Support

Choose from the categories to the right to learn all about Peek!

If you can't seem to find the answer to your question, don't forget to check out the Peek Discussion Boards. No question is off limits!

Of course, you can always give us a call at 1-877-677-PEEK (7335) between the hours of 9 AM to 9 PM EST, Monday-Friday. We're more than happy to help you out!

Peek Service

Q: What is Peek monthly service?

A: Peek provides you with the most straightforward mobile email experience around, all for just $19.95 / month. No hidden fees, no gimmicks.

Q: How do I know if I can receive Peek network service?

A: Peek service runs on a prominent US nationwide network service, so most rural areas in the United States should be covered! If you’d like to double-check, give us a call at 1-877-677-PEEK (7335) and we’ll be happy to let you know.

Q: Does Peek work internationally?

A: Peek service is available only in the United States. International roaming is not currently supported, but it’s something we’re working hard to address. Stay tuned!

Q: How can I pay for my Peek monthly service?

A: Setting up your Peek account for monthly service is easy. You can do it in any of the following ways:

1. Online at www.getpeek.com. Select ‘My Account’ and login with your registered email address and PIN. If it’s your first time logging in, you’ll be able to register your credit card right away. If you’ve logged in previously, just click the ‘Manage Credit Card’ link under ‘My Account.’

2. With our dedicated Peek Customer Care team. Give us a call at 877-677-PEEK and we’ll be happy to get you registered.

3. On your Peek device itself! Access the ‘Peek Manager’ menu item and select ‘Peek Registration.’ Enter your Credit Card info in the fields provided and select ‘Submit.’ We’ll securely validate all account information wirelessly while you stay on the go.

Q: Which credit cards are accepted by Peek?

A: We accept Visa, MasterCard, American Express and Discover Card. If none of these works for you, you can also use a pre-paid credit card.

Q: How can I avoid those annoying bills and late payment fees?

A: Since your Peek monthly service fee is charged to your credit card on-file, you’ll never have to worry about bills, late fees or penalties.

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